1. Introduction

These terms and conditions outline the agreement between Home Comfort London and the client for the provision of underfloor heating and specialist flooring services.

 

2. Contact Information

- Phone: 07593 995209

- Email: info@homecomfortlondon.co.uk

- Address: 124 Avenue Mansions, Alexandra Park Road, London, N10, United Kingdom.

 

3. Payment Terms

- A third of the total cost is payable upfront.

- Unforeseen or additional work will be priced accordingly and added to the total cost.

- Payment methods accepted: All major credit or debit cards (Not including Amex).

 

4. Client Responsibilities

- The client is responsible for any damaged items on delivery.

- The client is responsible for ensuring that any materials provided by them are suitable for the intended use and that any specific requirements or recommendations are followed.

 

5. Materials

- Clients have the option to purchase materials themselves, however, it may be more beneficial and stress-free for Home Comfort London to purchase materials from our trustworthy sources. By allowing us to source materials, we can ensure that the products are suitable for the project, meet industry standards, and are covered by our warranty.

- If the client chooses to provide materials, Home Comfort London will not be liable for any defects or issues arising from those materials, including but not limited to expansion or shrinkage of flooring due to climate or other environmental factors.

 

6. Additional Work

- Any additional electrical work required to complete the project, including but not limited to rectifying or relocating existing electrical installations, will be subject to extra charges.

- Any additional plumbing work required to complete the project, including but not limited to rectifying or relocating existing plumbing installations, connecting new fixtures or appliances, or addressing any issues that arise during the project, will be subject to extra charges.

- The client will be informed of any additional electrical or plumbing work required and the associated costs before any work commences.

 

7. Liability

- Home Comfort London will be liable for any defects or issues arising from workmanship or materials supplied by us.

- Home Comfort London is not liable for any indirect or consequential losses.

 

8. Insurance and Safety

- Home Comfort London is fully insured for all work carried out.

- All gas work is carried out by Gas Safe registered engineers.

- All electrical work is carried out by qualified and competent electricians.

- All plumbing work is carried out by qualified and competent plumbers.

- All work is carried out in accordance with relevant industry standards and regulations.

 

9. Quotation Basis

- All work is carried out on a quote basis, and the client will be informed of any changes to the scope of work or pricing.

 

10. Privacy Policy

- Home Comfort London is committed to protecting the client's personal data and will comply with all relevant data protection laws.

 

11. Governing Law

- These terms and conditions are governed by the laws of England and Wales.

 

By engaging Home Comfort London to carry out work, the client acknowledges that they have read, understood, and agreed to these terms and conditions.

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